Respondus LockDown Browser (Student Edition)

 

How do I use the Respondus LockDown Browser? 

The Respondus LockDown Browser is a customized browser that increases the security of online testing in Blackboard. Tests enabled to require the Respondus LockDown Browser are not accessible using any other browser.

 

To install the Respondus LockDown Browser:

Note: Several labs on the JSU campus have the Respondus LockDown Browser installed. This listing is subject to change as additional departments request installation of the browser in their labs: 106, 215, and 220 Merrill Building; 357, 259, and 361 Ayers Hall; 10th floor lab and 37 OPAC floor machines at Houston Cole Library; Multimedia Instructional Laboratory in Ramona Wood.

Windows computers:

Note: Be sure your computer meets the minimum systems requirements for Blackboard at http://www.jsu.edu/distance/blackboard/bb_sys_require.html. Internet Explorer must be installed and configured to meet those system requirements, however Firefox is acceptable as a default browser.

1. Navigate to http://www.respondus.com/lockdown/information.pl?ID=377332937.

2. During the installation, select "Yes" if prompted to accept programs from Macrovision and Respondus.

3. Follow the on-screen instructions to complete the install.

TIP: For additional assistance, please visit http://newsletter.respondus.com/december-2011/lockdown-browser-student-install/ to view a video illustrating the installation process

Macintosh computers:

Note: Be sure your computer meets the minimum systems requirements for Blackboard at http://www.jsu.edu/distance/blackboard/bb_sys_require.html. Safari must be installed and configured to meet those system requirements, however Firefox is acceptable as a default browser.

1. Be sure that OSX 10.4 or higher is being used (512K RAM minimum).

2. Navigate to http://www.respondus.com/lockdown/information.pl?ID=377332937.

3. During the installation, select "Yes" when prompted to run the Java application.

4. Follow the on-screen instructions to complete the install.

TIP: For additional assistance, please visit http://newsletter.respondus.com/december-2011/lockdown-browser-student-install/ to view a video illustrating the installation process.

To take an exam using the Respondus LockDown Browser:



1. Locate the "LockDown Browser" shortcut on the desktop and double-click it. (For Macintosh users, launch "LockDown Browser" from the Applications folder.)

2. If prompted to close a blocked program (e.g., instant messaging, some email programs) choose "Yes". In some instances when blocked programs are closed, you may have to re-launch the LockDown Browser.

3. Login to Blackboard with your username and password.

4. Navigate to the appropriate course.

5. Navigate to the test and select it.

6. A pop-up window will ask whether the instructor has required a password for the test.

7. If a test password is required to start the test, select the Yes option, enter the password, and click the Continue button.

8. If the test has no password, select the No option. Click the Continue button.

9. Regardless of the selection made in the previous step, Respondus LockDown Browser will automatically fill in a special password on the next screen. It is essential that this password field is not modified. Click the Submit button.

10. The test will then start.

Note: Once a test has been started with Respondus LockDown Browser, you cannot exit the test until the Submit button is clicked.

11. Completing the test using Respondus LockDown Browser is exactly the same as completing a test in Blackboard without the Respondus LockDown Browser.

 

What else I should know about the Respondus LockDown Browser?

 

If a student attempts to use any browser other than the Respondus LockDown Browser to take a test the student will see the error shown below, which reads as follows: "This assessment requires that you use Respondus LockDown Browser. Start Respondus LockDown Browser and navigate back to this assessment to continue."

 

If a student accesses My Grades and attempts to review a test submission using any browser other than the Respondus LockDown Browser the student will see the error shown below which reads as follows: "You cannot review the assessment results without using Respondus LockDown Browser. Start Respondus LockDown Browser and navigate back to this point to continue."

What if I need additional help?

 

If additional help is required after reviewing this article, and after contacting the instructor of the course, please use the Help link in the top banner area of Blackboard.

 

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Topic Information
  • Topic #: 626-491447
  • Date Created: 9/13/2011
  • Last Modified Since: 12/13/2011
  • Viewed: 8415
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