Jacksonville State University
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Collaboration (Chat/Virtual Classroom)
Jacksonville State University
Course Delivery
STUDENTS
Collaboration (Chat/Virtual Classroom)
Chat - How do I access just the Chat tool?
Virtual Classroom - How do I access the Virtual Classroom?
Chat - When I try to Join a Chat session, I see a quick flash or flicker and Chat doesn't open. It just says Chat loading.
Virtual Classroom - How do I use the Whiteboard?
Virtual Classroom - On the Menu Bar, what does the Breakout option do?
Virtual Classroom - Part of my session goes blank (whites out). Or when I click anywhere in the session, nothing happens. The session freezes.
Virtual Classroom - The tool icons in the Whiteboard display area are disabled/grayed out. How do I enable them?
Virtual Classroom - The Whiteboard display area is blank when I select the Whiteboard tool. How do I get it to display?
Virtual Classroom - When I try to Join a session, nothing happens. It just says Virtual Classroom loading.
Virtual Classroom and Chat - Access Problems for MAC users.
Virtual Classroom and Chat - Access Problems for WINDOWS users.
Virtual Classroom and Chat - How do I access a recorded Virtual Classroom or Chat session to review it?
Virtual Classroom and Chat - How do I send a message for the class to read?
Virtual Classroom and Chat - How do I send a private message to someone?
Virtual Classroom and Chat - I am not seeing new names in the Participants list as people have joined. I am not seeing new information in the main display area.
Virtual Classroom and Chat - I cannot chat.
Virtual Classroom and Chat - On the Menu Bar, what does the Clear option do?
Virtual Classroom and Chat - When I try to Join a session, I get the message: "This site might require the following ActiveX control: 'J2SE Runtime Environment .....' from 'Sun Microsystems, Inc.' Click here to install..."
Virtual Classroom and Chat - When I try to Join a session, I get the popup message: "Applet(s) in this HTML page require a version of java different from the one the browser is currently using. In order to run the applet(s) in this HTML page, a new browser session is required. Close all netscape browser session and start a new browser session to run the HTML page."
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